Do you have an emergency? Then please contact your emergency assistance provider. If you have any questions regarding your contract/online conclusion, please write an e-mail to firstname.lastname@example.org. If you have questions about your claim, please write an e-mail to email@example.com. If you have a question about your payment, please write an e-mail to firstname.lastname@example.org. Would you like advise regarding our insurance offer? Then please send an e-mail to email@example.com.
The respective departments will get back to you as soon as possible.
Your DR-WALTER team
You can contact us by phone, email or regular mail. In addition, we provide you with the opportunity of transmission through our contact form. You can send us any changes regarding your contract through our secure amendment form (German).
General requests as well as questions regarding our product and the conclusion of contract will be handled by our customer service:
Mon-Fri: 8 am to 6 pm (CET)
The respective departments can be reached from Monday to Friday from 8 am to 6 pm (CET) by calling the following numbers:
Questions about existing contracts:
All questions about notices of claim and claims:
All questions related to payments: