Imprint | Privacy

Notification of changes

Simple and fast - send all messages online

Information about the insurance
Please provide details of your existing insurance so that we can correctly match your changes.
Name of insurance 
It is enough for us the number, which is led behind the insurance name.
(eg: EDUCARE24 S 123456 or AU-PAIR24 M 1234567)
Applicant Information:
First given name 
Information about the insured person:
First given name 
Date of birth  . .  
Change of entry date:
The new entry date is  . .  
Please fax us an entry proof (entry stamp, bus ticket, etc.) if the insurance has already started.
Early termination of insurance:
The new departure / end date is  . .  
The insurance should be terminated at this time.
Extension of insurance:
The contract should be extended until:  . .  
Change of address:
The new address is:
Road, HN: 
Change of bank account:
The new bank account is:
Account owner: 
Name of institute of credit: 
New au pair (AU-PAIR24 only):
Our new au pair is coming on:  . .  
Please send us new documents.
Host family change (only AU-PAIR24):
The au pair changes (e) the host family on:  . .  
The insurance should be terminated at the earliest possible date.
The address of the new host family is:
Road, HN: 
Room for special notes:



This page is a service of DR-WALTER GmbH.

VResponsible for the contents of this website is DR-WALTER GmbH. For more than 50 years, DR-WALTER GmbH specializes in providing you with the travel insurance that covers your travel and stays abroad individually.

The imprint contains the following information:

Provider identification according to §5 TMG

The DR-WALTER GmbH (based in Neunkirchen-Seelscheid) is responsible for the content of this page.

Eisenerzstraße 34
53819 Neunkirchen-Seelscheid

+49 2247 9194 -0
F +49 2247 9194 -40


Authorized Managing Director:
Dipl.-Kfm. Reinhard Bellinghausen (CEO)
Timo Dreger (COO)

Commercial Register: Siegburg HRB 4701
USt.-Id-Nr.: DE 212252105

Bank accounts:


Postbank Köln
IBAN: DE03 3701 0050 0212 0765 00

Status information according to § 11 Insurance Mediation Ordinance

DR-WALTER GmbH is an insurance broker with a license from the Chamber of Industry and Commerce Bonn / Rhein-Sieg according to § 34d paragraph 1 of the Industrial Code.

The competent licensing authority is the IHK Bonn / Rhein-Sieg,
Bonner Talweg 17, 53113 Bonn,
T +49 228 2284 -0, F +49 228 2284 -170,

The DR-WALTER GmbH is in the insurance intermediary register under the number D-QAMW-L7NVQ-57 entered. This can be checked on the internet at the address or the insurance intermediary register at the Deutschen Industrie- und Handelskammertag (DIHK) e. V., Breite Straße 29, 10178 Berlin, T 0180-600-585-0 (Festnetzpreis 0,20 €/Anruf; Mobilfunkpreise maximal 0,60 €/Anruf).

The professional regulations can be viewed and retrieved via the website www.gesetze-im-internet.deoperated by the Federal Ministry of Justice and juris GmbH.

The DR-WALTER GmbH holds no direct or indirect interest of more than 10% in the voting rights or capital of an insurance company. No insurance company or parent company of an insurance company holds a direct or indirect interest of more than 10% in the voting rights or capital of DR-WALTER GmbH.

Unless otherwise agreed, the law of the Federal Republic of Germany applies to insurance relationships mediated by us.

The complaints management of DR-WALTER GmbH is guided by the guidelines for complaint handling by insurance companies of EIOPA (European Insurance and Occupational Pension Authority).

If you have any complaints, you can contact the relevant department or the complaints management department (karnstedt-panienka(at) zu wenden. Also via our contact form we are available for you.

The regulatory authority responsible for complaints is the Bundesanstalt für Finanzdienstleistungsaufsicht, Bereich Versicherungen, Graurheindorfer Str. 108, 53117 Bonn.
In addition, if you have any complaints, you can also contact an out-of-court mediator:

Versicherungsombudsmann e. V., Postfach 08 06 32, 10006 Berlin,

Ombudsmann Private Kranken- und Pflegeversicherung, Postfach 06 02 22, 10052 Berlin,

The European Commission provides a platform for online dispute resolution (OS). The platform can be found at

Design, realization and technical platform

Further contact options can be found at