1. Carefully complete the application form.
2. On page two double-check your indications and confirm the application.
You will then receive your cover note immediately. Shortly after, we will send an
If you don’t know the exact start date of your journey yet, please enter the estimated start date. Unless you provide us with other information, both insurance and payment of premiums will start at the date you entered. Please notify us if the start date of the journey changes. Where the actual date of entry only differs from the originally planned date of entry by a few days, you only need to call us or send us a short email notification. Where your notification takes place more than 14 days after the originally planned start of the journey, you need to provide us with evidence of the delayed start (passport copy, airline ticket or travel confirmation).
Sometimes the exact return date is not known at the start of the journey. In this case, please apply for the maximum period you plan to stay. Should you return early, please notify us immediately and tell us your departure date.
In this case, you only pay the premiums which arose before the notification. If a direct debit system exists, it will be stopped. Credit will be immediately refunded to your account. No service fee will be charged.
The insurance needs to be purchased prior to departure, or up to 1 month after departure, for the entire duration of the stay abroad or after departure for the remaining period of the stay abroad.
Should the application for insurance be submitted later than one month after border crossing, the waiting period for medical claims will be 14 days from the issue date of the insurance confirmation. The waiting period does not apply in case of an accident or medical help aiming to prevent acute danger to the insured person's life. The waiting period can be waived if the insurance is purchased immediately subsequent to a prior insurance.
In this case, please hand in a copy of your prior insurance.
During the entire insurance period, cover is provided for the insured travel destination. In addition, worldwide cover is provided up to six weeks. Should your exchange program take place in several countries, please enter the main country as the travel destination and the other countries (in case you stay there more than six weeks) in the field that says “Special notes”. If you will be travelling countries for which different insurance premiums apply, please insure each stay separately.
Phone: +49 (0) 2247 9194 -988
Mon-Fri: 8 am to 8 pm
Sat: 9 am to 12 pm
Mon-Fri: 8 am to 6 pm