1. Fill in the application.
2. Check your entries on page 2 and confirm your application.
You will immediately receive your insurance certificate. In addition, we will send you an email with the certificate to the email address you entered.
If you don’t know the exact start date of your journey yet, please enter the estimated start date. Unless you provide us with other information, both insurance and payment of premiums will start at the date you entered.
Please notify us if the start date of the journey changes. Where the actual date of entry only differs from the originally planned date of entry by a few days, you only need to call us or send us a short email notification. Where your notification takes place more than 14 days after the originally planned start of the journey, you need to provide us with evidence of the delayed start (passport copy, airline ticket or travel confirmation).
Sometimes the exact return date is not known at the start of the journey. In this case, please apply for the maximum period you plan to stay. Should you return early, please notify us immediately and tell us your departure date.
In this case, you only pay the premiums which arose before the notification. If a direct debit system exists, it will be stopped. Credit will be immediately refunded to your account. No service fee will be charged.
Where the application for insurance takes place after the start of the journey, insurance cover begins on the date we receive your application and premium payment.
During the entire insurance period, cover is provided for the insured travel destination. Should your exchange program take place in several countries, please enter the main country as the travel destination and the other countries (in case you stay there more than six weeks) in the field that says “Additional information/Special notes".
Phone: +49 (0) 2247 9194 -977
Mon-Fri: 8 am to 8 pm
Sat: 9 am to 12 pm
Mon-Fri: 8 am to 6 pm